Shipping & Returns

Shipping & Delivery

Orders ship internationally directly to customers. Allow 1–3 business days for processing and an estimated 7–15 business days for delivery after dispatch. Delivery timing can vary with destination, customs processing, and local carriers.

Tracking and import charges

When tracking is available, it is emailed after dispatch. Tracking scans can take several business days to appear. Any destination-country duties, taxes, or local clearance charges are the customer’s responsibility unless checkout explicitly states otherwise.

Damaged in transit

Contact us within 7 days of delivery with your order number and clear photos of the item, inner packaging, and outer shipping box. After review, we will arrange a replacement or refund when transit damage is confirmed.

Change-of-mind returns

For fragile items shipped internationally, unused and undamaged items in original packaging may be considered within 14 days of delivery after return authorization. Return shipping and any associated import charges are the customer’s responsibility. Original shipping fees are non-refundable.